Skip to content
Salvus AI
AI & Implementation

Customer-facing and internal agents that qualify, route, and answer.

AI agents that handle the high-volume conversations your team should not be handling manually. Customer support, lead qualification, internal helpdesk, appointment booking, and issue triage. Trained on your tone, your policies, and your data.

Scope this serviceGet a written quote

Engagement details

Quote
In writing
Duration
3 to 6 weeks
Use cases
Support, lead qual, helpdesk, booking
Pilot
One channel first, then scale
Channels
Web, SMS, voice, Slack, Teams
Handoff
Human escalation built in
How this engagement runs

Three steps from first call to system you own.

  1. 01

    Scoping

    We pick where this moves a number.

    Working session, written read-out, 1 to 3 places this service actually moves the needle for your business.

  2. 02

    Build

    We ship on your infrastructure.

    Code lands on your server, wired into the tools your team already uses. You see progress every week.

  3. 03

    Tune

    90 days of weekly edits.

    Weekly tuning calls, accuracy reporting, and a single weekly number that says working or broken.

Inside the engagement

What you actually receive.

  • 01Lead qual

    Lead qualification agents

    Bot reaches out within seconds of a form fill, qualifies on the criteria you set, books the appointment or routes to sales.

  • 02Support

    Customer support agents

    First-line answers on your products, policies, and account questions. Escalates to a human when the conversation needs one.

  • 03Internal

    Internal helpdesk agents

    Your team asks the bot first. HR policies, IT troubleshooting, payroll questions, scheduling, all answered before a human ticket is filed.

  • 04Voice

    Voice agents

    Inbound and outbound voice via Twilio, ElevenLabs, and Vapi. Handles intake, reminders, and follow-up calls without a human.

Method

Predictable phases. Honest checkpoints.

  1. 01
    Phase 01

    Conversation mapping

    We listen to a sample of the conversations you want to automate. Map what gets resolved, what escalates, what gets dropped.

  2. 02
    Phase 02

    Build and train

    Agent built around your decision tree, tone, and policies. Trained on your real conversation data where possible.

  3. 03
    Phase 03

    Pilot

    Closed pilot on a single channel. Monitor every conversation. Tune escalation rules until the handoff feels right.

  4. 04
    Phase 04

    Scale and tune

    Open the agent across all channels. Monthly tuning on the rough edges. Quarterly review on resolution rate and CSAT.

Next step

Ready to scope ai agents and chatbots?

Thirty minutes on the phone, and you will leave with a clear answer on whether this fits. Not a soft proposal, a yes or no.

Book intro callOther services